The Shark Rocket Vacuum Cleaner has LED lights on the floor nozzle and on the vacuum itself (important in hand vacuum mode) help to spot various dirt and other objects. The brush roll on the Vacuum cleaner provides quick access to the brush roll from the top of the vacuum, making maintenance quick and easy. Lightweight design Helps you transport the vacuum from room to room and floor to floor. The power cord is 30 feet long and as such provides this unit with long reach via a single wall power socket. DuoClean Technology features a bristle brush to deep clean carpets and an additional soft brush roll to pull in larger particles and directly engage floors for a polished look.
• Shark's revolutionary DuoClean floorhead is designed with two motorized brush rolls, seamlessly cleaning from carpets to hard floors without the need to stop or change floorhead. • Another incredible feature of this Shark vacuum range is the Lift-Away Technology that converts a vacuum from an upright model to a portable version in just a few seconds, floor-to-ceiling cleaning • Since they are rather light (just under 10 pounds) and have swivel steering, they maneuver effortlessly around the furniture, corners, edges, stairs and other objects, obstacles, and narrow areas. • HEPA filtration is a feature that modern vacuum cleaners have to capture pollutants to control people with allergies or asthma. • TruePet Mini Motorized Brush: Your ultimate weapon against the clingiest pet hair. Extract dirt, dust, and allergens from deep inside pillows, upholstery, and carpets.
Please note, this item is certified REFURBISHED by our in-house technicians
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Refund Policy
Return Policy Details:
You may return most products for a refund during the first 30 days from the invoice date (excluding shipping and handling charges and applicable restocking fees). You must return the product in its original or equivalent packaging that was shipped to you, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment.
Products sold in the Used-Acceptable condition are not returnable.
An automatic 20% restocking fee applies to all non-defective returns.
For non-defective returns, the customer is responsible for their original and return shipping costs. Items that qualified for free shipping that are being returned will have our standard shipping charges deducted from the refund. The return shipping cost (the cost to send an item back to us) is not refundable.
Please note that once an order ships, we cannot change the delivery address, nor set this up for a hold at the shipping company for pickup, nor cancel the order. If the shipment is refused by the customer or otherwise returned to us, it will be considered a non-defective return and the customer will be responsible for all the costs as noted above.
If a defective product was purchased from Discount-Merchant as Factory Sealed, Open Box, or Refurbished, and the manufacturer Warranty applies, you will need to contact the manufacturer first for assistance. Please contact us if you need help working with the manufacturer, or to request an RMA to return the item back to us.
If the manufacturer is unable to assist, and you are outside of the 30-Day return window, please contact our Customer Service Department to arrange for shipment to our repair center. Just as is required when shipping an item to the manufacturer for warranty, the customer is responsible for shipping the item to us. We will ship the repaired item back to the customer at our expense.
Your invoice contains the product part number and serial number that was shipped to you. Product that is returned that contains a tampered, damaged, incomplete or missing serial number will not be accepted for return. WE VERIFY ALL SERIAL NUMBERS AGAINST OUR INVOICE AND SHIP RECORDS.
If Discount-Merchant cannot reproduce the reason for a defective return, the customer will be responsible for all shipping costs and will be charged a 20% restocking fee.
A pre-paid return label will be emailed to the customer when the RMA for a defective return is approved.
Refunds will be credited to the customer's original form of payment 3-6 business days after Discount-Merchant receives the authorized return at our facility.
Returned product must be complete, in original boxes and packaging materials and contain all software, accessories, and blank warranty cards provided at time of original purchase. Customer will be charged the replacement cost of missing, damaged, or altered products and accessories.
Software, ink and toner may be returned only if the factory seal remains intact and is subject to the remainder of this policy.
In the event that a product received by the customer is defective and the product has been removed from the country after delivery within the USA, the customer must return the product to the ship-to address listed on the invoice, and then Discount-Merchant will provide a shipping return label for the return to Discount-Merchant. Discount-Merchant will not be responsible for any taxes, duties, or fees related to this return. Taking a product permanently out of the USA may void the warranty. Please check with individual manufacturers for specifics and consider one of our extended warranties for added peace of mind.
To return a product to Discount-Merchant, please contact our Customer Service Department by clicking contact us.
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