The Shark 2-in-1 Vac-then-Steam is easy to use start by using the high-powered suction vacuum to pick up dust and particles. Then simply switch to the chemical-free Steam mode for a truly clean, sanitized, and dry hard-floor surface.The Vac-Then-Steam is engineered for premium performance exclusively on hard floor surfaces. It can be used on all sealed hard floor surfaces – including sealed hardwood, linoleum, ceramic tile, marble, and other stone floors. Note that we do not suggest use of this product on unsealed surfaces, such as unfinished hardwood, unglazed ceramic floors, or unsealed stone floors. On surfaces that have been treated with wax or some no-wax floors, the sheen may be removed by the heat and steam action. We recommend testing an isolated area of the surface to be cleaned before proceeding. We recommend that you check the use and care instructions from the floor manufacturer.- The all-purpose pad is a great all-surface, general scrubbing steam pad. It leaves a beautiful finish on hard-floor surfaces but is safe and effective to use on all sealed-floor surfaces. Use this in your kitchen or heavy foot-traffic areas.- The heavy duty shag pad is great on textured-floor surfaces, particularly ceramic tile. This pad is safe and effective all sealed hard floors and is ideal for cleaning multiple rooms and larger areas. You can clean up to 40 minutes without having to change your pad. For most homes, this means you can clean your entire first floor with just one pad.
• The Shark 2-in-1 Vac-then-Steam vacuum / mop is easy to use start by using the high-powered suction vacuum to pick up dust and particles. • The Vac-Then-Steam is engineered for premium performance exclusively on hard floor surfaces. • Ergonomic handle offers comfortable control for quick and easy use. Empty dust and debris from the cup without touching the dirt • Wet or Dry Cleaning! Super heated steam to clean and eliminate 99.9 of germs and bacteria on all your hard floors • Long 25 ft. Cord to reach all the areas in your home with 13.0 amp motor
Please note, this item is certified REFURBISHED by our in-house technicians
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Refund Policy
Return Policy Details:
You may return most products for a refund during the first 30 days from the invoice date (excluding shipping and handling charges and applicable restocking fees). You must return the product in its original or equivalent packaging that was shipped to you, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment.
Products sold in the Used-Acceptable condition are not returnable.
An automatic 20% restocking fee applies to all non-defective returns.
For non-defective returns, the customer is responsible for their original and return shipping costs. Items that qualified for free shipping that are being returned will have our standard shipping charges deducted from the refund. The return shipping cost (the cost to send an item back to us) is not refundable.
Please note that once an order ships, we cannot change the delivery address, nor set this up for a hold at the shipping company for pickup, nor cancel the order. If the shipment is refused by the customer or otherwise returned to us, it will be considered a non-defective return and the customer will be responsible for all the costs as noted above.
If a defective product was purchased from Discount-Merchant as Factory Sealed, Open Box, or Refurbished, and the manufacturer Warranty applies, you will need to contact the manufacturer first for assistance. Please contact us if you need help working with the manufacturer, or to request an RMA to return the item back to us.
If the manufacturer is unable to assist, and you are outside of the 30-Day return window, please contact our Customer Service Department to arrange for shipment to our repair center. Just as is required when shipping an item to the manufacturer for warranty, the customer is responsible for shipping the item to us. We will ship the repaired item back to the customer at our expense.
Your invoice contains the product part number and serial number that was shipped to you. Product that is returned that contains a tampered, damaged, incomplete or missing serial number will not be accepted for return. WE VERIFY ALL SERIAL NUMBERS AGAINST OUR INVOICE AND SHIP RECORDS.
If Discount-Merchant cannot reproduce the reason for a defective return, the customer will be responsible for all shipping costs and will be charged a 20% restocking fee.
A pre-paid return label will be emailed to the customer when the RMA for a defective return is approved.
Refunds will be credited to the customer's original form of payment 3-6 business days after Discount-Merchant receives the authorized return at our facility.
Returned product must be complete, in original boxes and packaging materials and contain all software, accessories, and blank warranty cards provided at time of original purchase. Customer will be charged the replacement cost of missing, damaged, or altered products and accessories.
Software, ink and toner may be returned only if the factory seal remains intact and is subject to the remainder of this policy.
In the event that a product received by the customer is defective and the product has been removed from the country after delivery within the USA, the customer must return the product to the ship-to address listed on the invoice, and then Discount-Merchant will provide a shipping return label for the return to Discount-Merchant. Discount-Merchant will not be responsible for any taxes, duties, or fees related to this return. Taking a product permanently out of the USA may void the warranty. Please check with individual manufacturers for specifics and consider one of our extended warranties for added peace of mind.
To return a product to Discount-Merchant, please contact our Customer Service Department by clicking contact us.
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